The Laptop Place The Laptop Place Service Agreement
Phone: 03 9620 3937     Fax: 03 9620 3938     Email: sales@laptopplace.com.au

THINK NOW - SAVE for YEARS with PEACE OF MIND!!!

If you only need our support ONCE, you will probably SAVE nearly TWO HUNDRED DOLLARS!

You’ll probably want to get a good deal on purchasing your new Laptop/Notebook as we all do. But have you considered one of the most important aspects of Laptop ownership? LAPTOPS ARE NOT DESKTOPS AND HAVE CERTAIN DIFFERENCES THAT CAN CAUSE PROBLEMS IN DAY TO DAY OPERATION.

Being carried around they are subject to more chances of transit damage and hard drive failures. Constant travelling and re-plugging in and out of peripherals and network and modem connections can cause problems, especially with power supplies (AC Adapters) Operating systems seem to have more chances of faulty behaviour because of specialist drivers required to interface all the different hardware components to the Windows software.

WARRANTY IS NOT SUPPORT!!

The manufacturers Warranty will only cover PARTS THAT ARE FAULTY IN MANUFACTURE or similar words that mean the same thing. That is to say they will only replace a faulty PART.

NO SOFTWARE FAULT or operational problem that has software drivers is covered. The Manufacturer Authorised Service centre will repair any non warranty problem BUT THEY WILL CHARGE YOU OVER A HUNDRED DOLLARS AN HOUR TO DO IT. You will not have any choice in the matter if you want your laptop back, and they have probably taken over two weeks to do it! CAN YOU BE WITHOUT YOUR LAPTOP FOR WEEKS ON END?

**WE WILL REPAIR FASTER!

IF you have any problem whatsoever with your Laptop, even if you cause the problem, we will do non warranty repairs to rectify the fault.

WHAT SUPPORT COVERS:

Basically EVERYTHING!! For example, you may be having trouble getting your email for what ever reason, it could be your connection, the modem, the ISP, the cables, or goodness knows what!

It does not matter where the problem lies - bring it in and we will solve and rectify the problem.

Other COMMON PROBLEMS

To add other devices:

When installing any software it is common for conflicts to arise between devices.

IT should be “Plug & Play” but for some reason best known to MicroSoft it is not always!

To change the Operating System:

Because of the different device hardware and the requirements of the BIOS you cannot just upgrade your Windows OS with a normal Desktop version you use at home.

To remove a VIRUS:

Modern virus problems are commonplace and sometimes not as easy to deal with as you may think! Some even disable or destroy the Antivirus Software you have on your Laptop.

A Fee You Can Afford & PEACE OF MIND!

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